FAQ About Ordering PDF Print E-mail
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Friday, 11 June 2010 10:06

My_storehouseGuarantee

If you are not delighted with your purchase, you may return it for exchange or re-fund. This is my storehouse where your orders are shipped from.

 

Prices and Currency

Prices are stated in Canadian dollars. Prices are subject to change without notice. When ordering from outside of Canada, your credit card will be charged in your currency at the current exchange rate once the order is processed. Click here for currency converter. Please note that no sales tax is calculated on orders outside of Canada.

 

What forms of payment are accepted for on-line purchases?

We use Pay Pal and you are automatically billed when you place your order. It’s quick, easy and safe. Pay Pal is the industry standard for on-line transactions. It’s easy to sign up for a PayPal account if you don't have one. NOTE: you don't have to register with Pay Pal to use it.

 

Don't want to use Pay Pal? I'm happy to accept a cheque or money order. Please allow extra time for your cheque to clear.

What destinations do you ship to?

We’re happy to ship world wide, but we may need to quote a special shipping rate.

Can I ship to an address other than mine?

Yes, if you are purchasing gifts for other people, we’re happy to send these gifts to your friends and family. All billing related information will still be forwarded directly to you.

When will you ship my order?

Most orders will be shipped within 3 business days from the time your order is received. We’ll contact you if we anticipate undue delays.

How long will it take my order to arrive?

Canada: Parcels can take between 2 – 8 days. Express post 2-4 days

USA: Surface can take more than 3 weeks and air between 1-3 weeks. Express post is fast taking between 3 – 5 days. International orders are usually shipped via air and may take up to 3 weeks. *USA surface and air parcels may take additional time to clear US Customs service. You are responsible for possible duties that may be charged.

If you want your parcel to arrive for by a certain date, be certain and ask to send it Express Post.

How do you calculate shipping costs?


Last Updated on Wednesday, 01 September 2010 08:12
 


Newsflash

Womens_March_1956  detailThis is a tiny detail of a large 45" x 34" Mapula tapestry made by Elizabeth Malete.  On August 9 1956 Black women across South Africa protested against legislation that required African persons to carry the "pass", a special identification document which curtailed freedom of movement in the Apartheid era. Today this is a national holiday.

You can see the full hanging in the Mapula section.

Collection of Carole Holmes


 



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